Frequently Asked Questions
Everything you need to know about your EnChroma shopping experience.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer express shipping options at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, EnChroma is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.