Returns & Exchanges

At EnChroma, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a seamless 30-day return and exchange policy to ensure your shopping experience is effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's progress.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.